Peekaboo – Support
Need help with Peekaboo? We're here.
Email: rbaig18@z2automation.net – we usually reply within 2 days.
Common questions
How do I report someone or something?
For a post, story, peek, profile, Guess Who post, dare idea or hit up, tap its ⋯ menu. For a comment or a chat message, press and hold it. Then tap Report and pick a reason. We review every report within 24 hours.
How do I block someone?
Open their profile → ⋯ → Block. You can also press and hold their chat in your Chat list → Block. They can't see your content, message you or find you on the map.
How do I make an account?
Download Peekaboo and tap Continue with Apple (iPhone) or Continue with Google (Android). There's no password to remember, and you pick your username once.
How do I delete my account?
In the app: Settings → Delete account. This permanently deletes your profile, posts, stories, chats and files right away. Can't open the app? Email us from the email address on your account (or tell us your username) and we'll delete it within 30 days.
I forgot my password.
Accounts made with Apple or Google don't have a password – just tap the same button again. For an older account made with a username or email, email us with your username and we'll help you get back in.
Someone posted a photo of me without asking.
Report it in the app, or email us with a screenshot and we'll remove it.
Is my location shared?
Only with your friends, and only while you turn sharing on. Ghost mode hides you any time.
Peekaboo+
How do I cancel Peekaboo+?
On your iPhone, go to Settings → your name → Subscriptions → Peekaboo+ and tap Cancel Subscription. (Members can also tap Manage subscription on the Peekaboo+ screen in the app.) Cancel at least 24 hours before it renews. You keep Peekaboo+ until the end of the month you already paid for. Deleting the app or your Peekaboo account does not cancel it.
I paid, but I don't have Peekaboo+ (or I got a new phone).
Log in to the Peekaboo account you bought it with. Then open the Peekaboo+ screen (Settings → ⭐ Peekaboo+) and tap Restore purchases at the bottom.
Can I get a refund?
Apple takes the payment, so Apple handles refunds – we can't give them ourselves. Go to reportaproblem.apple.com, sign in with your Apple Account, and ask for a refund for Peekaboo+. Apple decides.
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